Working with Gail Smith was a wonderful experience. We were first time home buyers, and Gail was very patient while we were unsure of where we wanted to live. As a couple, we had many wants that in turn were not very realistic for the money we had. Gail helped us understand what we could afford and where we could get the most of what we wanted for that price. It started with a phone call. I explained that we wanted to move from Rockland/Secaucus to Westchester. All we knew at that time was that we wanted to live near the railway so we could get to work in the City easier. She showed us many homes that were all along the Metro North line. We saw places that were very secluded and others that had a lot of life. After each showing, we had a better understanding of what we wanted. Gail would then go back to her office and email us more listings that met the new criteria. We would look through them and then make a time to see the listings that appealed to us. She was always willing and eager to show us new homes that met our criteria. Gail also took us back to the places we were really considering so that we could see them again and show our family members. Once we had decided on a place, Gail then helped us make our offer. She showed us the comps in the building and made sure our offer was a realistic one. Gail was on top of all our questions, even as silly as they may have been. Gail was in constant contact with us and kept us in the loop with everything going on. She then further helped us find a bank that helped us receive our mortgage. Once this was done, she continued to “hold our hand” all the way to closing. She would call and make sure we were getting everything done that we needed to do and always asked if there was anything else she could do to help us. Gail really made sure that this process went as smoothly as possible and stood by our side when it did not. She saw to it that we bought a place we were one hundred percent satisfied with, and we did not settle for anything less. She treated us like one of her own family members and that it was more then just a job to her. Gail, without a doubt, took this stressful time and made it enjoyable and never gave up. We would strongly recommend her services to anyone who needs a home. Thank you Gail, you are truly the best.